Privacy Policy

Badger State Hydrate, LLC (Capital Ketamine Parent Company)
Effective Date: [1/1/25]

Badger State Hydrate, LLC (“Badger State Hydrate,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal and health information provided by our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in compliance with applicable privacy laws and LegitScript Certification Standard 6: Privacy.

1. Information We Collect

We collect only the information necessary to provide medical services, operate our clinic, and comply with legal obligations.

1.1 Personal Information

May include:

  • Full name
  • Date of birth
  • Address
  • Email address
  • Phone number
  • Government-issued identification (when required)

1.2 Health Information (Protected Health Information – PHI)

May include:

  • Medical history and conditions
  • Height, weight, BMI, and vital signs
  • Medication history
  • Treatment plans and clinical notes
  • Lab results or related health data

1.3 Payment Information

May include:

  • Billing address
  • Payment method details (processed through secure third-party payment processors; we do not store full credit card numbers)

1.4 Website and Technical Information

When visiting our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Cookies and similar tracking technologies (used only for basic site functionality and analytics)
2. How We Use Information

We use collected information for the following purposes:

  • To evaluate patients for medical eligibility and provide healthcare services
  • To prescribe and manage treatment plans
  • To communicate with patients regarding appointments, care, and follow-up
  • To process payments and billing
  • To comply with legal, regulatory, and licensing requirements
  • To improve clinic operations and website functionality

We do not sell, rent, or trade personal or health information.

3. Disclosure of Information

We may disclose personal or health information only as permitted or required by law, including:

  • Healthcare providers and pharmacies involved in a patient’s care
  • Third-party service providers (e.g., EHR systems, payment processors) who are contractually required to safeguard data
  • Regulatory authorities or legal entities when required by law
  • With patient authorization, when applicable

All third parties with access to PHI are required to maintain confidentiality and data security.

4. HIPAA Compliance

Badger State Hydrate LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Patients have the right to:

  • Access their medical records
  • Request corrections to inaccurate information
  • Request restrictions on certain uses or disclosures
  • Receive an accounting of disclosures

Requests may be submitted in writing using the contact information below.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and health information, including:

  • Secure electronic medical record systems
  • Encrypted data transmission where applicable
  • Access controls limiting data to authorized personnel only
  • Staff training on privacy and confidentiality

Despite safeguards, no system can guarantee absolute security.

6. Data Retention

We retain personal and health information only for as long as required to:

  • Provide medical services
  • Meet legal and regulatory recordkeeping requirements
  • Resolve disputes or enforce agreements

Records are securely destroyed when no longer required.

7. Cookies and Tracking Technologies

Our website may use limited cookies to:

  • Enable basic functionality
  • Analyze website usage

Users may adjust browser settings to refuse cookies; however, this may affect website functionality.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Patient Responsibilities

Patients are responsible for:

  • Providing accurate and complete information
  • Safeguarding login credentials for patient portals or communications
  • Not sharing access to protected systems
10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

For questions, concerns, or requests related to privacy or personal data, please contact:

Badger State Hydrate LLC
5900 Monona Drive STE 400
Monona WI 53716
Email: badgerstatehydrate@gmail.com
Phone: 608-432-6521

BSH Privacy Policy Version 2.3

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